Terms of Service
Terms of Service
Article 1 (Scope of Application) These Terms and Conditions apply to MONEYBOX REMIT Corporation (hereinafter referred to as "Company") and "Small Foreign Currency Remittance Service" (hereinafter referred to as " (Hereinafter referred to as " Customer ").
Article 2 (Definitions of Terms) Terms used in this Agreement are as follows:
① " Member " refers to a person who has approved the Terms of Use and has entered into a service use contract with the company through the company's proposed membership process.
② " ID " refers to a combination of letters, numbers, special symbols, etc. approved by the company as necessary for classification of members and services provided by the company.
③ " Password " refers to a combination of letters, numbers, special symbols, etc. approved by the company for member identification and protection of member information.
④ " Reception process " refers to the process until the member confirms the payment of the amount as requested by the member through the service.
⑤ " Proceeding " refers to the process by which the company confirms the deposit and is reached in local currency to the recipient.
⑥ " Remittance Completion " refers to the process by which the recipient is notified in local currency and the company notifies the member.
⑦ "Electronic means" refers to the electronic devices used to process computer, telephone, and other electronic financial transactions.
Article 3 (Real Name Transaction) The customer shall deal with the real name of the customer when he / she makes a service transaction with the company. In order to confirm his / her real name, the customer may request the customer to submit identification documents such as resident registration card, passport, business registration certificate, And the customer agrees to comply.
Article 4 (Remittance Limit) The following limitations are applicable to remittance by the customer.
1. Per-case payment and receipt limits are US $ 5,000 USD
2. Annual payments and receipts are US $ 50,000 each
Article 5 (Designated Account) ① The Company shall be the account to be used in the service of this service, and shall be a financial account establishment account of the company name designated at the time of registration of small overseas transfer business (including change) " (hereinafter referred to as "
)
Article 6 (Fees) ① If the Company receives an application for use of the Service from the Customer, the Company shall notify the Member of the fee (hereinafter referred to as " Fee ") to the Exchange Fee, Remittance Fee,
" ② The company shall publish the matters related to the fee on the company website and keep it up to date.
③ When the Company intends to change the fee for the Service, the Company shall notify the change for a period of at least one month by posting the changes to the Company website at least one week before.
Article 7 (Applicable Exchange Rate) ① The Company must provide information on the exchange rate applicable to the customer when applying for the service from the customer.
② The Company shall publish the matters related to the exchange rate applicable to its customers on the company website and keep it up to date.
Article 8 (Amount of payment and receipt) ① When the customer who applied for the service deposits in the designated account, the company shall exchange the amount deducted from the fee in foreign currency and send the money to the recipient requested by the customer. br> (2) If the Company receives an application for use of the Service from the Customer, the Company shall provide the Customer with a statement of the Korean Won in respect of the payment and receipt of the money and the amount of the Foreign Currency Display.
Article 9 (Duration) ① The Company shall provide the customer with information about the estimated period of time required for the payment or receipt when receiving the application from the customer.
(2) When using this service, the Company shall post the matters concerning the estimated period of time required for payment or receipt on the company website and keep it up to date.
Article 10 (Modification or Cancellation of Service) (1) You may apply for a change or cancellation to the Company through electronic means for the application of the service and the transfer is not completed, You can not apply for a change or cancellation for a successful transfer.
② The Company shall process the request and notify the customer of the change request or cancellation of the request for remittance from the customer.
Article 11 (Automatic Cancellation of Service) (1) If the recipient information entered by the customer is insufficient or there are some errors, the Company requests the customer to correct the information through electronic means. Customer must complete the information modification within 2 business days of receipt of the information modification request. If the information modification is not completed within 2 business days, the service application will be automatically canceled.
② If you can not process the remittance according to the remittance information entered by the customer, the service application will be automatically canceled. * Business day: It is the day except holidays, Saturday, and workers' day according to the regulation of public holidays in the public office.
Article 12 (Notification of Remittance Result) When the remittance process is completed, the company shall notify the customer through the contact information that the customer has registered in advance.
Article 13 (Restrictions on Use of Services) & nbsp; The Company may refuse to accept applications that fall under any of the following categories: & nbsp;
1. Persons under the age of 19 & nbsp;
2. If you are not a real name, or you are applying for a false name when registering a member such as someone else's name
3. Missing or Coming to Membership Registration & nbsp;
4. If you applied for the purpose of hindering or obstructing the well-being of the society or the morality of the society, & nbsp;
5. If you have previously lost your qualification (unless you have been approved for re-enrollment in your company for more than one year after you lost it)
6. If other application requirements are not met, & nbsp;
Article 14 (Termination and Termination of Use Contract) The use of the service contract is terminated by the termination action of the customer or company. In the event of termination by the customer's cancellation application, the customer shall be liable to the customer for damages incurred in connection with the cancellation, and the company shall not bear any responsibility.
① If the customer wishes to terminate the contract, the customer must apply for termination to the company through electronic means.
② The Company may restrict the use of the service or terminate the use contract by setting the time when the customer performs any of the following acts.
1. To steal someone's service ID and password
2. If you intentionally disturb the operation of the service
3. Customer name is not a real name
" 5. Customer plans or implements the use of the Service for the purpose of impeding national interest or social public interest
6. In case of defamation or disadvantage of others
7. To transmit information or to send advertising information in order to impede the stable operation of the service
8. When computer virus program that causes malfunction of information communication facilities or destruction of information is distributed
9. Misuse of other person's personal information, customer ID and password
10. To reproduce, distribute or commercially use the information obtained by using the Company's services without prior consent of the Company.
11. If the same customer has dual registration with a different ID
12. Infringes the intellectual property rights of the Company, other customers or third parties
13. To collect, store and disclose personal information of other customers without consent
14. If the operator or manager finds it inappropriate to use
15. If you judge objectively that you are connected with a crime
16. In case the company policy for improving the company's service is inevitable
17. Any other violation of applicable law
Article 15 (Change of Customer Information) ① You can view and modify your personal information at any time through your personal information screen. However, information necessary for service management can not be deleted without permission.
② When a change occurs in the information entered at the time of application for membership, the customer must correct it through the personal information screen or inform the company of the change through electronic means.
③ The Company shall not be held responsible for the disadvantages that occur without informing the Company of the changes in Paragraph (2).
Article 16 (Compensation for damages) In the event of damages caused by the Company's liability, the Company's liability for damages shall include the ordinary damages set forth in the Civil Act, and damages caused by special circumstances shall be
Article 17 (Disclaimer) ① The Company shall not be liable for any of the following cases:
" 2. If the customer rents the access medium such as ID or password to a third party or provides the use for delegation, assignment or security
3. If the third party knew or knew that they could use the access media such as the customer's ID and password, but leaked, exposed or left their access media such as ID and password, > 4. If you can not take responsibility for other companies
② The Company shall not be liable for any obstacle to the use of the Service due to the cause of the customer.
③ The Company shall not be liable for the contents of the materials posted or transmitted by the Customer.
Article 18 (Refund) (1) If the transfer is not completed within 15 days from the date on which the customer applied for the service to the company and transferred to the designated account without reason for the customer's fault, the customer can apply for a refund.
② When the Company receives a refund application under paragraph 1, the Company shall pay to the customer the amount of money originally deposited in the designated account by the customer and the amount of the money by Article 16 (Compensation for Damages), except in special circumstances.
Article 19 (Dispute Resolution Procedures) ① The Company shall " reflect the fair opinions and complaints posed by customers in relation to this service business, and take steps to recover damages caused by the customer in connection with the service business. (Hereinafter referred to as " Dispute Resolution Procedures ").
② The Company shall notify the Company about the method of acceptance of the dispute (including the dispute resolution officer and the person in charge and the contact details), the dispute settlement procedure (distinguishing between simple complaint and damage claim) (Such as processor, customer notification, etc.).
③ When the customer has objected to the processing of the Service Transaction, the Company may request the settlement mechanism (dispute resolution officer and person in charge) of the Company to resolve the dispute.
④ The company should post the details of the dispute resolution officer and contact person and their contact information on the company website and keep it up to date.
Article 20 (Preservation of transaction records) The Company shall keep records of payments and receipt transactions with customers for five years pursuant to the Foreign Exchange Transaction Act, etc.
Article 21 (Obligation of Confidentiality) ① The Company shall not disclose any customer information obtained through the performance of this service, such as customer's personal information, account information,
" ② If the company violates Paragraph 1 due to reasons of the company's negligence such as negligence of management or the theft or leakage of customer information occurs, the company is liable to the customer for damages.
Article 22 (Issuance and Explanation of Terms) ① The Company shall disclose the terms and conditions of the Company through the Company website and specify the terms and conditions when concluding a contract with the Customer for the service.
(2) The Company shall give the customer a copy of the Terms in the manner of transmission of the electronic document (including transmission by email), copying, mailing or direct delivery to the customer.
③ When the customer requests explanation of the contents of the agreement, the company must explain the important contents of the agreement to the customer in one of the following ways:
1. Describe important terms of the agreement directly to the customer
2. The description of the important contents of the Terms shall be clearly displayed by the customer through the electronic device, and the customer shall be informed of the contents by the electronic device.
Article 23 (Applicable Regulations) Regarding matters not defined in these Terms and Conditions, they shall be subject to relevant laws and regulations such as the Foreign Exchange Transaction Regulations.
Article 24 (Competent Court) In case of any dispute related to this transaction, it shall be resolved by agreement of both parties. However, if the parties are unable to reach an agreement or an agreement has not been reached, a court of competent jurisdiction will comply with the provisions of the Civil Procedure Act.